[TOG] Issue: logging in - make sure you tick 'remember me'

Discussion in 'Contact TOG' started by 2_islands, Apr 25, 2017.

  1. 2_islands

    2_islands Keeper of the Abyss Staff Member Administrator

    Joined:
    Jun 9, 2007
    Messages:
    14,587
    Likes Received:
    902
    Location:
    Victoria, Australia
    Some people are having trouble logging in. Try clicking the 'remember me' button as this appears to resolve the issue. The Server owner is aware of the issue.
     
  2. Sysmon

    Sysmon Division Captain of World of Warcraft

    Joined:
    Jan 30, 2007
    Messages:
    2,926
    Likes Received:
    91
    Location:
    Earth, for now
    That method worked for me! Thanks.

    :D S
     
    2_islands likes this.
  3. ErekOse

    ErekOse Member

    Joined:
    Sep 6, 2007
    Messages:
    195
    Likes Received:
    8
    Location:
    Dalton,GA
    I was having issues logging in as well. Reset password, etc. Still had issues. Clicking "Remember Me" worked. Thanks.
     
  4. Tom_

    Tom_ New Member

    Joined:
    May 21, 2017
    Messages:
    10
    Likes Received:
    0
    Same, thank you.
     
  5. Ancient_One

    Ancient_One Division Captain for Destiny & Console Manager

    Joined:
    Mar 14, 2005
    Messages:
    9,018
    Likes Received:
    516
    Location:
    Sydney (Australia)
    Doesn't work on my work computer or mobile devices. Probably because I don't save the password.
     
  6. Rosky

    Rosky Member

    Joined:
    Dec 27, 2013
    Messages:
    79
    Likes Received:
    0
    Remember me worked Thank you.
     
  7. Nater

    Nater Retired Advisor

    Joined:
    Jul 12, 2003
    Messages:
    953
    Likes Received:
    3
    Location:
    Omaha, NE (US)
    Also worked for me Gracias Mate!
     
  8. fiddler2

    fiddler2 Member

    Joined:
    Aug 14, 2006
    Messages:
    50
    Likes Received:
    4
    Location:
    On a Roof N.S.W
    Hi Guys the wife aka"Mrs_fiddler" I and can not login at all remember me does not work for us any other ideas ????
     
  9. 2_islands

    2_islands Keeper of the Abyss Staff Member Administrator

    Joined:
    Jun 9, 2007
    Messages:
    14,587
    Likes Received:
    902
    Location:
    Victoria, Australia
    Try now.
     
  10. paradroid

    paradroid Well-Known Member

    Joined:
    Oct 23, 2007
    Messages:
    2,413
    Likes Received:
    330
    just posting to add to the information pool, just had issues logging in from my laptop (I'm away for work so not at my regular PC)
    Remember me checkbox resolved the problem, so this is still happening.
     
  11. 2_islands

    2_islands Keeper of the Abyss Staff Member Administrator

    Joined:
    Jun 9, 2007
    Messages:
    14,587
    Likes Received:
    902
    Location:
    Victoria, Australia
    We're about to migrate to a new platform which will resolve this issue.
     
  12. 2_islands

    2_islands Keeper of the Abyss Staff Member Administrator

    Joined:
    Jun 9, 2007
    Messages:
    14,587
    Likes Received:
    902
    Location:
    Victoria, Australia
    Should now be resolved.
     

Share This Page